SINGAPORE, 1 September 2022 - AirAsia Aviation Group Limited (AAAGL) will return its airline operations from Singapore Changi Airport’s Terminal 1 (T1) to Terminal 4 (T4) starting 15 September 2022.
All AirAsia flights, operated by AirAsia Malaysia (flight code: AK), AirAsia Thailand (flight code: FD), AirAsia Indonesia (flight code: QZ) and AirAsia Philippines (flight code: Z2) will depart from and arrive at T4. Departing and arriving flight schedules will not be affected by the move.
Affected guests will be notified of this change through email and SMS and receive a new flight itinerary by email. All guests should also update their contact details to ensure they are notified of any updates to their flights.
The move also includes the following adjustments:
Check-in kiosks in Terminal 4, Departure Hall, Row 4
Self check-in baggage system located at Row 4
Service Counter at Row 4
Group check-in at Row 3
AirAsia strongly encourages all guests to perform self check-in on the airasia Super App before arriving at the airport and use the e-boarding pass to board the flight. Online check-in is available from 14 days prior and up to 1 hour before the scheduled departure time.
Guests departing from Terminal 4 are advised to arrive early to ensure sufficient time to move through the terminal.
Guests can reach Terminal 4 via free shuttle bus from Terminal 3, taxi, private hire, public buses and personal transportation. Those using MRT services will need to head to Terminal 3 Departure Hall Door 8 and take the free shuttle bus service that will ferry guests to Terminal 4 Departure Hall Door 4. The shuttle bus will be available at regular frequency for 24 hours every day of the week. Public buses 24, 34, 36, 110 are also available at T4.